I need help with...  


Setup & Troubleshoot
Dialup Connections
Mail & News
Web Browsers

General Information
Servers and Settings
Spam & Security
Virus Protection
Tech Tips & Support Links
Virtual Applications


   

Remove Internet Explorer Branding

Command Line Fix

  1. Close all browser windows and applications.
  2. Click Start and select Run.
  3. In the Open: field, type in rundll32 iedkcs32.dll,Clear.
  4. Press the enter key or click OK.

Tools Fix

Tools to remove branding can be found at Neutools or Dougknox (PowerNet Internet does not support these utilities; use at your own risk).

Manual Registry Fix

CAUTION: Editing the registry incorrectly can cause serious problems. PowerNet Internet is not responsible for any issues that might occur as a result of editing the registry incorrectly.
  1. Close all browser windows and applications.
  2. Click Start and select Run.
  3. Type in regedit
  4. Open HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar.
  5. Delete the following string values:
    BigBitmap
    BrandBitmap
    SmallBitmap
    SmBrandBitmap
  6. Open HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main
  7. Delete the following string values:
    BigBitmap
    BrandBitmap
    SmallBitmap
    SmBrandBitmap
    Window Title
  8. Close regedit.
  9. Launch Internet Explorer. The name and logo should be reset to the defaults.

 


Help us help you! If you contact PowerNet Internet support for assistance please write down any error messages you get when trying to connect to the Internet. Include the name and version of your operating system and the exact text of all error messages. If this information is included in an online case submission or provided to a support representative, it will greatly speed up the troubleshooting process.

Please be aware that some troubleshooting may require uninstallation and reinstallation of operating system files. To ensure that this type of troubleshooting can be accomplished if required, please be sure that you have to have original Operating System CD or Operating system source files on disk on hand.