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Connection Hangs, Timeout, or Slow logon

Dial-up Networking

If the "Log on to network" option is selected, Dial-Up Networking tries to find a Microsoft Windows Network. If it doesn't find one, the connection may time out or will be very slow.

To disable the "Log on to Network" option do the following (Please note that the instructions vary slightly with operating system; refer to the virtual apps or "Check your Settings" box on the Dialup Connection main page for more information or screenshots.

1. Double click My Computer.
2. Double click Dial-up Networking (If not seen, go to the Control Panel).
3. Right click the connection to PowerNet Internet and select Properties.
4. Click the Server Types tab and clear the check for Log on to network and be sure the connection is set to "PPP..." at the top. Uncheck the protocols not used: "IPX/SPX" and "NetBEUI", leaving only "TCP/IP" as the selected protocol.

Network Control Panel

	Before you begin...
	Changing the Windows Network settings may require the original Windows installation CD or disks, or Windows system source (cabinet) files on the computer's hard drive. PowerNet Internet cannot be held responsible for any problems with the Windows Network configurations if these items are required but are not supplied at the time of configuration.

Be sure that TCP/IP is installed and that the dial-up adapater is bound only to TCP/IP. Install "Client for Microsoft Networks" if it is not installed.

If your dial-up networking and network settings are correct, you may want to try a modem initialization string. If that does not work, you may need to uninstall and reinstall dial-up networking.