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	Setup & Troubleshoot Dialup Connections Mail & News Web Browsers General Information Servers and Settings Spam & Security Virus Protection Tech Tips & Support Links Virtual Applications

Forté Agent

Open Agent. Click the Options menu and select General Preferences.

Click the User tab and enter your Email Address and Full Name.

Click the Systems tab and enter your PowerNet Internet News and Email servers into the appropriate fields. Click here for the list of PowerNet Internet News servers. Click here for the list of PowerNet Internet Mail servers.

If you are using a Dialup Connection (DSL and Cable users skip this step), click on the Dial-Up tab. Check the options to Open a dialup connection before going online and If another connection is already open, use it instead. Then select your PowerNet Internet dialup connection from the drop down menu.

Click OK to save the changes and return to Agent.

Help us help you! If you contact PowerNet Internet support for assistance please write down any error messages you get when trying to connect to the Internet. Include the name and version of your operating system and the exact text of all error messages. If this information is included in an online case submission or provided to a support representative, it will greatly speed up the troubleshooting process.

Please be aware that some troubleshooting may require uninstallation and reinstallation of operating system files. To ensure that this type of troubleshooting can be accomplished if required, please be sure that you have to have original Operating System CD or Operating system source files on disk on hand.